How to Prevent Ambulance Billing Fraud Charges

Happy New Year from ABS Inc. to all our readers and we hope the festive season was a peaceful one for you and your families.

Moving back to the subject matter of previous weeks then…….Last time we looked at the errors created by utilizing “default” responses to the questions regarding transport and services offered to patients and how they can impact your business in two very different ways, both that ultimately cost your business in terms of cash.

How can you avoid the pitfalls of using “default” answers?

There are two options that can help to minimize the risk:-

1. Do not use “default” answers – while this will slow the process down it should reduce the risk of an incorrect answer providing the operator is competent.
2. Training – As in any walk of life, it takes practice. In the business world it costs money to teach an employee effectively but even when fully trained, as they are human beings, remain prone to errors if there is a lapse in concentration for any reason, if placed under pressure to complete the task too quickly from their immediate superiors for example.

Note careful that I use the term “minimize” or “reduce” when discussing the risks and not “eradicate” or “remove”. There is an inherent risk, regardless of what you or your operator does.

So the next question is;

How do you remove the risk completely?

There is only one solution that will enable to you remove all risk from your ambulance billing operations, and that is to outsource the activity and pass the risk to an independent body that bear the brunt of any errors made on submissions to Medicare or an Insurance company.

A company, such as ABS Inc. has dedicated and fully trained personnel more than competent to undertake this role, a role we have been performing for many years with a superb success rate. With built in contract clauses that remove risk from your business, it makes financial sense in the long term as we maintain current compliance with all the regulations, another area that can create issues if you or your staff are not up to date.

Contact us today to discuss the options and services we can offer you, to make your billing efficient, cost effective and above all else – profitable.